Our success is based upon meeting our customer needs. We will continuously strive to improve our understanding of our customers and our ability to respond to their needs. We must evaluate every decision on how it will affect service to our customers.

We are committed to serving diverse customer markets with a broad and varied product offering. We will continue expanding our geographic coverage and market share at a rate which allows us to maintain our "best in class" customer service. We use the strength of our unique customer and product mix to forge customized partnerships between A. E. Robinson Oil Co., Inc., our customers, and our suppliers.

We are able to maintain and maximize these complex relationships because of the continuing investments that the company makes. We invest in strategic alliances with the best suppliers in our industries to improve productivity and to reduce effort and expense to our customers. Most importantly, we invest in our people. We are committed to a highly skilled work force, empowered to assure our primary goal, customer satisfaction. We are committed to providing a work place in which we can all prosper. A strong financial position and a continued profitable operation are necessary to support our commitments.

Our company culture is an important part of who we are and contributes to our success. We believe that being privately owned and managed keeps decision making close to the customer. We believe that the high morale and dedication of our people is directly dependent upon the company's commitment to the quality process and the involvement of all employees in our quest for zero defect performance. We insist on conducting out affairs in accordance with the highest moral and ethical standards.